Sales Policy

Effective Date: February 17, 2025

At JoyTopixx, we aim to provide an excellent shopping experience for all of our customers. This Sales Policy outlines our terms and conditions regarding the sale of products on our website https://joytopix.xyz/. By placing an order with us, you agree to abide by the terms set out below.

1. Product Availability

  • All products listed on our website are subject to availability. While we strive to maintain an accurate inventory, items may become unavailable due to high demand or stock issues.
  • We will notify you as soon as possible if an item is out of stock, and you will be offered the option to wait for restocking, choose an alternative, or cancel your order for a full refund.

2. Pricing

  • All prices on the website are listed in USD and are inclusive of applicable taxes, unless otherwise stated.
  • Prices are subject to change at any time without prior notice. However, the price at the time of purchase is the price you will be charged.
  • Any promotional discounts or offers cannot be combined unless specifically stated. The sale price will be applied at checkout.

3. Payment Methods

  • We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options provided at checkout.
  • All payment transactions are processed through secure payment gateways to protect your financial information.

4. Order Confirmation

  • After placing your order, you will receive an order confirmation email containing the details of your purchase. This email serves as a confirmation that we have received your order, but it does not signify acceptance of the order.
  • We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases of suspected fraud or pricing errors.

5. Shipping and Delivery

  • Shipping fees are calculated at checkout based on your location and the selected shipping method.
  • We aim to process and ship all orders within 1-3 business days from the date of purchase. Delivery times may vary based on your location and the shipping method selected.
  • We are not responsible for any delays caused by the carrier or unforeseen circumstances beyond our control.

6. Order Cancellations

  • Orders can be canceled within 24 hours of placing the order. After this period, we may not be able to process cancellations.
  • To request a cancellation, please contact our customer support team at info@joytopix.xyz as soon as possible.

7. Sales Tax

  • We are required by law to collect sales tax for orders shipped to certain states in the United States. The appropriate sales tax will be added to your order during checkout based on your shipping address.

8. Promotions and Discounts

  • Any promotional offers or discounts will be valid for a limited time only and will be clearly stated on the website or during checkout.
  • We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice.

9. Customer Responsibility

  • By placing an order, you agree to provide accurate and complete information, including your shipping address, contact details, and payment information.
  • You are responsible for ensuring that the products ordered are suitable for your needs. We encourage you to carefully review the product descriptions and specifications on our website before completing your purchase.

10. Changes to Sales Policy

  • JoyTopixx reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about our Sales Policy, please contact us at:

JoyTopixx
521 Chapmans Lane, Albuquerque, New Mexico, United States
Phone: 505-883-7568
Email: info@joytopix.xyz

Thank you for choosing JoyTopixx! We appreciate your business.